Customer Service

Scents of spa appreciate the opportunity to bring you luxurious spa products used in leading Spas around the world.

We accept all major credit cards through our secure site. Both payment and shipping verification will be completed prior to the charging and shipping of products. We reserve the right to refuse service or limit quantities.

Contact Customer service 9741 Preston Road, Suite 102. Frisco. Texas 75034

Shipping: We will process orders Monday through Friday and shipping will be within 48 hours of receipt of order. We ship UPS ground within the united states excluding Hawaii and Alaska. Orders in Hawaii and Alaska will be calculated when order is complete. All shipping charges will be added to the invoice.

Returns:Returns of unopened products in original packaging accompanied by all included samples will be accepted for a store credit or refund, minus any shipping charges. This includes packages shipped for free. You will be charged the actual cost of shipping. Your return must be returned within 14 days of receiving and at your expense. In the event of damaged merchandise, return shipping will be at our expense and we will immediately exchange your merchandise upon receipt of the original.